 When you consider your provider network, your biggest concern is ensuring that each provider is giving your members the services they deserve as part of their benefit. That means prompt and courteous service, attention to clinical needs and quality demands, management of the benefit, strong and cooperative billing capabilities, capable contract implementation, and competitive pricing.
Sterling Medical Services has an unparalleled reputation for providing these services to health plan executives. Long ago, Sterling recognized that innovative health plans would look for the "best of class" when looking to fill their panel of providers. Sterling believed that plans would choose to steer clear of "one-stop shop" providers that would promise member services and never deliver. Instead of trying to be all things to all people, Sterling chose to excel in the provision of medical soft-goods and associated therapeutic services. In so doing, it has developed an expertise in its niche that has enabled it to grow to become a national leader in health insurance plan services.
When Sterling becomes a provider on your panel, you can customize Sterling’s services for your members. Sterling provides a vast array of supply management services such as:
We also offer a unique supply program that manages your wound care patients by episode called Levels of CareTM.
As part of your organization’s effort in meeting Continuous Quality Management initiatives, CQM , we have developed four Continuous Quality Management programs to assist in improving member services:
Our unique Clinical Connection service allows you access to our national ET/WOCN Clinical Specialist network as an adjunct to our other programs and services.
In addition to our unique services and programs to partner with your organization, Sterling distributes over 6,000 products nationally. To learn more about our ordering services, delivery capabilities, fill rates, and products, access All About Us.
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